VOIXTAI-Powered WhatsApp CRM
Your customers are
on WhatsApp.
Auto-reply to customer chats around the clock, run the whole team out of one shared inbox, and send broadcast offers over the Official Meta API — with AI agents that understand context, intent, and sentiment.
01Definition
In-house product
Voixt AI is an AI-powered WhatsApp CRM that automates customer conversations across WhatsApp, Instagram, Facebook Messenger, and the web using the Official Meta Cloud API, combining autonomous AI agents, a shared multi-agent inbox, and broadcast campaigns.
02Capabilities
What Voixt AI actually does.
- Autonomous AI Agents
- Agents that understand context, intent, and sentiment through natural language processing, and answer customers without waiting for a human to be free.
- Automation Flow Builder
- A drag-and-drop interface for building complex automation flows, so the people who know the customer journey can design it.
- Unified Multi-Agent Inbox
- Real-time team collaboration with shared access, internal tagging, and private notes — every conversation in one place, with a clear owner.
- Broadcast Campaigns
- Mass campaigns with rich media and built-in throttling, so reach never comes at the cost of a flagged number.
- Contact Module & CRM
- Organise audiences, sync fields, and import tags dynamically, with lead scoring that tells you who is worth a call today.
- Template Builder
- Compose message templates with interactive quick-reply prompts, synced directly with Meta for approval.
- Catalog & Commerce
- Storefronts inside the conversation: customers browse a catalog, add to cart, and place an order without leaving the chat.
- Conversation Insights
- Real-time sentiment analytics and deliverability tracking, so you learn what the conversations are actually doing for the business.
- Lead Management
- Capture, track, and convert leads with scoring and stage tracking, from first message to closed deal.
- Team Workspace
- A collaborative workspace with role-based access and granular permissions, sized from a solo operator to an enterprise floor.
03Integrations
Connected through the Official Meta Cloud API as a Meta-verified provider — not unofficial automation that gets a number banned.
WhatsApp
Instagram
Messenger
Meta Cloud API03Channels
Where your customers already are.
WhatsApp
The Official Meta Cloud API, with guided setup. Auto-reply around the clock, broadcast to segments, and hand off to a human without dropping the thread.
Instagram
Direct messages and story replies handled by the same agents, the same inbox, and the same automation flows.
Facebook Messenger
Messenger conversations join the unified inbox, so nothing lives in a tab somebody forgot to open.
Web
A web chat widget for your own site, backed by the same agent, so the answer a visitor gets matches the one a WhatsApp customer gets.
Meta Status
Reach and reply across Meta's conversational surfaces from one workspace, as an official Meta-verified provider.
Your business
From sole proprietors and clinics to D2C storefronts, agencies, and enterprises needing dedicated servers and high throughput.
Learn more
05Voixt AI questions
Everything worth knowing before a trial.
What is Voixt AI?
Voixt AI is an AI-powered WhatsApp CRM. It automates customer conversations across WhatsApp, Instagram, Facebook Messenger, and the web using the Official Meta Cloud API, combining autonomous AI agents, a shared multi-agent inbox, and broadcast campaigns.
Which channels does Voixt AI support?
Voixt AI supports WhatsApp, Instagram, Facebook Messenger, Meta's conversational surfaces, and a web chat widget. All channels feed one unified inbox, so a conversation never lives in a tab nobody opened.
Does Voixt AI use the Official Meta API?
Yes. Voixt AI connects through the Official Meta Cloud API as a Meta-verified provider, and guides the Cloud API setup during onboarding. Connecting a WhatsApp number requires a Meta Business Manager account.
Can Voixt AI hand a conversation to a human agent?
Yes. AI agents answer autonomously, and any conversation can be picked up by a person in the unified multi-agent inbox, which supports shared access, internal tagging, and private team notes.
What are Voixt AI broadcast campaigns?
Broadcast campaigns send rich-media messages to a targeted segment of contacts, with built-in throttling so that reach does not put the sending number at risk. Broadcasts are unlimited on all Voixt AI plans.
Is there a free plan for Voixt AI?
Yes. Voixt AI has a Free Forever plan that includes one WhatsApp connection, AI credits, and basic workflows. Paid Starter and Professional tiers add users, connections, and automation capacity, and Enterprise pricing is quoted per deployment.
Can Voixt AI agents be trained on our own content?
Yes. Voixt AI agents use natural language processing to understand context, intent, and sentiment, and are configured against your own catalog, templates, and knowledge so replies match your business rather than a generic script.
Does Voixt AI support selling inside the chat?
Yes. The Catalog and Commerce module lets customers browse a catalog, add items to a cart, and place an order without leaving the conversation.
Is data secure with Voixt AI?
Voixt AI is operated by Gothi Tech LLP, which holds ISO 9001 and ISO 27001 certification, and runs on AWS infrastructure. Connections use Meta's official channels rather than unofficial automation.
Who is Voixt AI for?
Voixt AI serves sole proprietors, clinics, retailers, and micro-agencies at one end, and D2C storefronts, mid-size agencies, and enterprises requiring dedicated servers and high throughput at the other.
See it against your own data. We will scope a pilot on one line, with a measurable baseline before anything is rolled out.